Main presentation:
Information Quality Management:
The Maturing of the Information Age

Organizations can succeed in the emerging “Realized” Information Age when they learn from the Quality Revolution that transformed the Industrial Age. Information Quality Management is a required tool for survival and business performance excellence as the Information Age matures. It is not just Data Warehouses, CRM initiatives and e-Commerce initiatives that are failing—businesses are failing due to poor quality information.

Who will stem the tidal wave of continued IT fiascos?

Mr. English describes a framework for sustainable information quality management across all information environments. He outlines how to apply the same quality principles that Deming, Juran, Crosby and Imai, Six Sigma and the Baldrige Quality Program have applied to manufacturing to transform the enterprise into a High IQ™ (Information Quality) organization. Mr. English describes the principles and processes for implementing an effective and sustainable information quality environment.

• Why Information Quality Management is essential for survival in the next Economic Revolution
• Six processes of “Total Information Quality Management”
• How to establish an environment for sustainable information quality
• What you can do to make it happen in your enterprise

Since we will be sending a reminder postcard in December, both December and January PDM information is included in this newsletter.

Speaker:  Larry P. English Mr. English is an internationally recognized speaker, educator, author and consultant in information and knowledge management and information quality improvement. He also provides consulting and education in information stewardship, strategic information visioning, information technology evaluation, information resource management and data administration, data modeling and facilitation, and value-centric application development methods. Mr. English has developed the Total Information Quality Management (TIQM®) methodology applying Kaizen® quality principles to information quality management. He chairs Information Quality Conferences around the world. He is a co-founder of the International Association for Information and Data Quality (IAIDQ).

Prior to founding INFORMATION IMPACT International, Inc. (www.infoimpact.com), Brentwood, TN, over seventeen years ago, Mr. English was Vice President of an international IRM consulting firm. Before that, he was manager of systems development and then for information management with a large publishing firm. Before positions as Senior Instructor for a computer manufacturer and Information Systems Training Coordinator for a major insurance firm, Mr. English began his career with Sears, Roebuck, and Co., as a programmer and systems analyst.

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Attending dinner is not required
to attend the Presentation.

Four Points Sheraton
5805 W Kellogg Dr.
 Wichita

Speaker (continued):  Mr.English was featured as one of the “21 Voices for the 21st Century” in the January, 2000 issue of Quality Progress. DAMA awarded him the 1998 “Individual Achievement Award” for his contributions to the field of information resource management. Mr. English has served as an Adjunct Associate Professor in computer science. He is a member of the American Society for Quality and is a former advisor for DAMA. He has also been an active member of various ANSI (American National Standards Institute) standards committees, and he is an editorial advisor for DM Review.

A magna cum laude graduate of Hardin-Simmons University, Mr. English holds a Masters Degree from the Southern Baptist Theological Seminary where he was a Luther Rice Scholar and a Garrett Fellow. He is listed in Outstanding Young Men in America and Who’s Who Worldwide. He has provided consulting and educational services in 28 countries on five continents to such organizations as Aera Energy, Air Canada, American Express, Bank of America, Belgacom, Boeing, British Telecommunications, Coca-Cola Foods, Corning, Dow Chemical, Eastman Kodak, Eli Lilly, the FDIC, Hewlett-Packard, The Hartford, IBM, ING, Intel, L. L. Bean, NTT DATA, Sprint, Telenor, TXU, UNUM Life Insurance Co., U.S. Navy, USAA, and Weyerhaeuser.

A frequent keynote speaker, Mr. English writes the monthly “Plain English about Information Quality” column for DM Review, and is the author of the highly acclaimed Improving Data Warehouse and Business Information Quality, also available in Japanese, and numerous articles for publications in the US and Europe. He can be reached at Larry.English@infoimpact.com.

Note: When you turn in a reservation for the PDM dinner meeting and do not show up, you will be billed the $10 for the dinner and expected to pay the $10. In September, it cost the chapter $150 for dinner reservations that were included in the quantity turned in, but people did not show up. You will have to give Roger your name, address, and phone number when you turn in your reservation. You can still come to the technical session for no charge, just call Roger and let him know you are coming for the technical session so we can have enough chairs set up at the back. Thank you in advance for your cooperation in this matter.